Patient Partnership Quality Mark Awarded Across All Our Essex Clinics!
We are delighted to announce that all three of our clinics – Stansted, Colchester, and Braintree have been awarded the Patient Partnership Quality Mark (PPQM) by the Royal College of Chiropractors (RCC).
This award is judged by an independent panel of patients and is a testament to the quality of care we strive to deliver every day. The PPQM specifically recognises excellence in meeting, and exceeding patient expectations.
To achieve this award, each of our clinics were assessed across a wide range of areas, demonstrating that we consistently meet the high standards set by the RCC and most importantly, by our patients.
The process takes in to account various elements of a patient’s experience, such as:
- Accessibility and communication: How easy it is to book an appointment, communicate with our staff, and receive clear information about treatment options.
- Cleanliness and comfort: Maintaining a welcoming, clean, and comfortable space for all patients.
- Professionalism and expertise: Ensuring our chiropractors and staff are highly trained, knowledgeable, and professional in all interactions.
- Treatment and safety: Providing safe, effective, and evidence-based chiropractic care.
- Patient involvement and empowerment: Actively involving patients in their treatment plans and empowering them to make informed decisions about their health.
- Respect and dignity: Treating every patient with the utmost respect and dignity.
This achievement just goes to show the hard work, dedication, and passion of every member of our team.
From our receptionists to our chiropractors, everyone plays an important role in creating a positive and supportive Chiropractic experience for our patients.
We are so proud of everyone!
We want to extend a sincere thank you to our patients. Your feedback and trust means so much to us, and this award is a direct result of your experiences at each of our Essex clinics.
If you’re looking for a chiropractic clinic that prioritises your needs and has been recognised for its commitment to patient care, we invite you to contact any of our three award-winning clinics:
- Stansted Chiropractic and Back Pain Clinic
- Colchester Chiropractic and Back Pain Clinic
- Braintree Chiropractic and Back Pain Clinic
We look forward to welcoming you!